Spinson Review: Safe & Secure but you will wait a lifetime to reach support

Spinson is a relatively new UK oriented casino, in operation for about 2 years. Being so new to the industry, Spinson will have to catch up with their competitors by eliminatng the weekenesses others have gotten rid of a long time ago. Spinson are still in this learning phase, so you can expect some hiccoughs along the way.

As they are partially owned by Every Matrix, you know that the platform itself is tried and tested. Security is also not an issue with Spinson and you will not have to worry too much about your funds and information with the casino.

Their slogan tells you most of what you need to know about Spinson “More spins, more thrills.” They are focused particularly on video slots. This makes them different from a lot of other online slots platforms which are more focused on your traditional casino games like blackjack and roulette a lot of the time.

As a free spins casino, all of their promotions are going to be centred on the idea of giving away free spins. These spins giveaways are the main way they award their players.

Let us see how Spinson stacks up against the competitors.

Amount and quality of slot machines

As they are partially owned by Every Matrix, they have a healthy supply of the most popular slots games that are on the market today.Players will get access to many old favorites as well as brand new slots. Additionally, they have been focusing a lot lately on video slots and improving both the playability and entertainment value of these types of slots that they provide.

Quickspin, Netent, Microgaming, Thunderkick and Play n Go.

With online slots their main focus, Spinson is the perfect place for all the slots aficionados who like to play new slots all the time.

Bonuses On Offer

Spinson is a free spins platform, which means that all of the bonuses they give out are going to be in the form of free spins. This is unlike many other casinos that offer bonuses in cash matches.

When it comes to new players with Spinson, you have the chance to get up to 999 free spins in total when you deposit the appropriate number of times. Their welcome bonus is broken down into a few different segments.

  • If you deposit less than €30, you will get 50 free spins.
  • If you deposit at least €30, you will get 100 free spins.
  • If you deposit at least €100, you will get 500 free spins.
  • If you deposit at least €200, you will get 600 free spins.
  • If you deposit at least €300, you will get 999 free spins.

There is also a no deposit bonus offer available to new customers whereby they can get 10 free spins without depositing for the Starburst slots game. This will give you a chance to try Spinson without depositing. There is a wagering requirement of x35 before you are going to be able to withdraw any bonus winnings.


Jackpots have only recently been introduced by Spinson, but they are the tried and tested Neteller jackpots, such as Mega Fortune and Arabian Nights. You have access to great, cross-platform progressive jackpots with Spinson.

Customer Customer Customer Customer Customer Customer Customer Customer Support

When it comes to support, Spinson is lacking. Contacting someone at Spinson support can take many hours at times. When you finally talk to someone, they will only be able to help you in English.

If you require it, you will be able to get in touch with Finnish, Norwegian and Swedish speakers as well. The only way in which you can contact Spinson is through email, which is a huge downside. Most other casinos have live chat and phone options that are not present with Spinson. Spinson will need to improve their support to become a major player in the casino industry.

Player Returns

Spinson player returns have been verified by eCorga and vary for the various games on offer. On average, you are looking at standard return to player values when you look at the slot games across the board.

Mobile support and responsiveness

Spinson’s mobile platform runs smoothly and no matter what sort of device or operating system you are using, it will work seamlessly. Unless you still have one of those brick or flip phones, your mobile device will operate these slots well.

Deposits And Withdrawals

Spinson do not have as diverse of a range of deposit or withdrawal methods as other online casinos.

Latest update on: 3. November, 2023

8 thoughts on “Spinson Review: Safe & Secure but you will wait a lifetime to reach support”

  1. There must be a live chat feature. Every online casino that I visited lately has that feature and it’s very much required. Spinson’s email support is fast. Fast as they reply within minutes and sometimes within a few hours. It would be a great addition to the fun if live chat support comes in.
    This casinos awards one of the best deposit bonuses. These include a minimum of 50 and the maximum of up to 1000 free spins for various slots. For a few games they award free spins without any deposit. I’m not sure what are those games but if someone wants to try the casino without using own money those free spins can be it.
    Anyways I won about 150 from a hundred free spins awarded on the first deposit last week. Played in this casino for long hours and I had both the winning and losing sessions with a ratio of almost 1:1. End result was still a good profit that I wanted to withdraw at midnight. That was the time when I felt a big need for the live chat because my withdrawal request was showing error reports. After retrying for almost 3o minutes my request was submitted. The frustration did not last long as the payment was processed only within a few hours. I loved the way it happened and I love spinson since then…..

  2. Spinson casino is a latest online casino and I joined it this week. I think it was created in the early 2016. I like many things about this casino and I also don’t like some of them. Casino is expected to improve the service area by adding the live chat customer service feature soon. I hated the lack of this feature at the start but now I don’t bother because the email support is excellent. I get quick replies to my queries. I deposited only 30 euros but now I have just submitted a withdrawal request of 300. Yes I won them by playing slots from the respected microgaming, playngo, netent. Most from the microgaming. So let’s see when I receive my winnings in bank…

  3. Spinson is a good popular online casino with wide choice of games and all of them have pretty good quality while running in this platform. A great set of bonuses and promotions are offered on regular basis in this casino. Thats what attracts me the most since I joined.

    I like the free spins that they offer for new players. I joined them with an easy registration process and with an easy payment method. I always prefer skill for online payments and same for here. It takes 4-6 days for withdrawals.

    The casino also offers a nice customer support service. The agents are friendly and they reply within time. Sometimes the withdrawals are delayed during the weekends but then they are immediately processed if customer support is told about the matter.

    I highly recommend spinson because it’s reliable and it always pays when players win. No much faults…

  4. Spinson is a pretty fast and stable platform for playing online slot machines. It offers a large number of games by the most reputable software companies such as netent and microgaming.

    It offers eye catching promotions and bonuses for both the new and existing players with priority being given to the new ones which is not so bad. I am a member since November last year and have earned a lot including some from the extra offers that I never miss.

    I never much need any assistance from the customer support but definitely missed the live chat at some points. Like I would never submit an email for asking things such as wait in the withdrawal processing and then wait for hours before their reply. Live chat helps here and spinson team should look forward to add it.

    Other than that this is a good place to play..

  5. Only a few online casinos I guess give no deposit bonuses and Spinson is one of them. I signed up for their website through my pc and played with the first bonus of free spins which were fine enough to begin. The winnings were definitely not good as I expected but still they were fine as said before. A nice trick to catch up the new players I will say is no deposit free spins. Well the casino was still so good I liked it more after making the first deposit before playing the favorite slots. The bonuses after the deposit were also nice the requirements of wagering were also certainly fair for me.

    Well the money I deposited was $100 for which I played a few netent slots. The choice of games is really good in spinson. I won $300 in the first day. My total wins were 700 after a week that I decided to withdraw. It was the best part to see the payment being processed in less than 24 hours.

    I don’t appreciate the services of customer support team because they don’t compete with other casinos. I heard spinson works continuously on improving the support by making it fast. Email support is slow and live chat is missing. Phone can’t be reached so that’s much about it.

    Overall it’s good as long as I don’t need the support for a serious issue I’ll continue to play again in spinson…

  6. I have some experience of playing in this casino. Above all of the things there’s one thing I like about spinson. It pays whatever it takes. After depositing $100 I won $1800 and requested a withdrawal. When my request was made pending the first time by the casino I thought it wouldn’t pay. I almost stopped thinking about it when a week passed without getting any positive response. All the guidance that I was being given seemed crap. Well just soon enough there was the green signal through email. What a moment it was when the documents I submitted were approved and the withdrawal was processed.

    Don’t take it light. Spinson has a great selection of games by reputable software companies. Customer service is also good, organised. There’s no live chat but email support is fast and yes the casino is overall good and reliable.

  7. Pros.
    * No deposit free spins.
    * More free spin after registration.
    * Live casino games.
    * Instant withdrawal.
    * Large number of games.
    No live chat.
    Slow mobile version.

  8. Good but not the best. I recently signed up in spinson casino and had a good time for some days. The welcome bonus was instantly awarded and everything was set in a short time. Spinson had all the best games that I knew so I started and enjoyed a lot. I spent a lot of time in playing carefully and winning something worth a withdrawal. My payment request was processed only within the next few hours which was great. I only disliked that I have been there and I wagered a lot continuously for about a week but there were no promotions and stuff from their side. That makes me think twice about coming back to spinson.

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